Questions? Answered.
Everything people usually ask before we arrive: drying times, furniture, products, pricing and our guarantee. Search below or browse by topic.
- Up to 4 hrsDrying time
- No powerSelf-powered truck mount
- FreeFurniture moved for you
- Eco-friendlySafe for kids & pets
- 100%Satisfaction guaranteed
Drying & aftercare
4 questionsUp to about 4 hours, depending on the carpet, airflow and the humidity on the day. Opening windows or running a fan or air-conditioner speeds it up.
Yes. It's dry enough to walk on straight away, but we recommend taking your shoes off so you don't track soil onto the damp carpet.
Up to about 4 hours, depending on the fabric and the humidity on the day. Leather is usually ready to use straight away. Good airflow, such as an open window or a fan, speeds drying up.
Most food, drink, mud and pet stains lift right out. A few, such as bleach marks, hair dye or very old set-in stains, may lighten rather than disappear. We will always tell you honestly what to expect before we start.
On the day
3 questionsNo. Our truck-mounted equipment is self-powered, so we don't need any power from you.
We move most furniture (lounges, chairs and tables) free of charge. Heavier items and breakables should be moved before we arrive, or we can clean around them. We place protective tabs under furniture legs to protect both the furniture and the carpet.
Just clear small items, toys and breakables off the floor. We take care of the rest, including moving most furniture and bringing all our own equipment.
Our services
5 questionsCarpets, lounges and upholstery, car interiors, and tiles and grout, for homes and commercial premises. We also offer water damage cleaning and restoration.
Yes. As well as homes, we clean offices and other commercial premises. Give us a call to talk about your space and we'll put together a free quote.
Yes, we offer water damage cleaning and restoration. Call us as soon as you can: the sooner water is extracted from carpets and underlay, the better the result.
Yes. Fabric and leather need different techniques, so we check the material first and clean it accordingly: hot-water extraction or a gentler low-moisture clean for fabric, and a pH-balanced clean followed by conditioning for leather.
Usually, yes. Grout is porous, so it soaks up dirt, grease and soap scum and goes dark over time. Our specialised cleaning lifts that ground-in grime out of the grout lines, and most grout comes up dramatically lighter. Grout that is stained right through or crumbling may need regrouting, and we will tell you honestly.
Safety & products
3 questionsWe use only eco-friendly, quality products together with the latest cleaning equipment, so the job is thorough and complete.
Yes. We use eco-friendly, quality products and rinse them out thoroughly, so nothing harsh is left behind. Wool and delicate fabrics get gentler solutions, and we test an inconspicuous spot first.
Yes. We're fully insured and licensed, and every job is done by trained personnel.
Booking & guarantee
4 questionsYes. When you choose Prestige Carpet Cleaning your complete satisfaction is guaranteed. If you have a question or a problem after your clean, call us and we'll make it right.
Most homes should have their carpets cleaned every 12 months. Vacuuming removes surface dirt, but finer particles settle deep in the fibres and wear them down. We can remind you when your annual clean is due.
Call David on 0416 017 333, email david@prestigecarpetcleaning.com.au or fill in the form. Quotes are free and there's no obligation.
We're based in Liverpool and look after homes and businesses across Western Sydney, from Penrith and the Lower Blue Mountains to Blacktown, The Hills, Parramatta and the South West. See all our service areas.
Just ask. We'll answer.
No question is too small. Call David, or send the form and we'll get back to you with an answer and a free quote.